Tag Archives: Conversational Hypnosis

Structure, Content, And Pajama Wearing Elephants

Would You Mind Passing The Guacamole?

Once I had to meet a friend of mine at the last minute to play a round of golf. I was at this party the week prior, and one of my buddies was talking about how he’d recently started playing, and we should play sometime together. He’d asked me if I wanted to play the following weekend, and I said “sure, why not.” The way he asked seemed to be more like a “we should play sometime” rather than getting his calendar out and actually filling in that morning.

I figured if we were going to play for real, he’d call me during the week to let me know what our t-time was. Little did that his idea of playing golf was just to show up at the course and wait for the first available slot. He didn’t mention any specific times, nor did he call me during the week to confirm, so I was surprised when he called me at 6:30 on Saturday morning, from the golf course, asking me where I was. I suppose you get much better luck just showing up on a Saturday if you show up at 6:30 in the morning. Silly me.

One of the interesting things about language that Seven Pinker points out in “The Stuff Of Thought,” is how we humans tend to cloak our intentions behind our language fairly often. If you were to look only at the surface structure of language, we’d have a lot of miscommunication. The example Pinker gives is when sitting at the table with friends or family, we rarely blurt out “Pass me the guacamole,” in it’s the pure imperative form of the word, even thought that’s exactly what we mean.

Even in something as simple as asking for the salt or pepper among close family or friends we shield our raw intentions through vague language. If somebody took the surface structure literally when we said, “Could you pass me the salt?” We would never get the salt.

It’s amazing that misfires in communication like in my golf story don’t happen more often. My friend assumed I knew that “Lets play golf next Saturday” meant it was not only a done deal, but also it meant to show up at the course at 6:30 A.M.

Often times when we communicate, we don’t even have an intention to shield. But we don’t want to give our freedom completely over to our friends, so we attempt test out their intentions and see if we like them, or we’d like to improve on them or not. This happens frequently in the familiar “I dunno, what do you want to do tonight?” Once I spent about two hours on a date (thankfully not a first, or it would have been the last) driving around going back and forth like that.

When two people that don’t have a plan come together, not much is going to get done. When people don’t have a plan, we tend to gravitate towards a feeling of ego protection, so we tend to not want to try new things. For most of us, in order to try something completely new, we’ve usually got to specifically plan to do so, or have somebody that knows what they’re doing take us along.

Once I had a boss that wasn’t quite at skilled at oblique communication (either that or it just didn’t matter much to her). I was working on a project, and wanted her input. I asked her advice, and she said, “I don’t know. Tell me what you think and I’ll let you know if it’s acceptable or not.” Thanks for the help, boss.

Many a vaudeville routine has been built up around miscommunication, or misunderstanding of what each other is saying, the most famous being the “Who’s On First” routine by Abbot and Costello. (Recently enjoying a surge in popularity due to the president of China being a guy named “Hu”). Many jokes are set up so that the first have is interpreted one way, and the punch line is based on a completely different interpretation. Couple examples:

Losing one parent is difficult. Losing both is just plain careless.

Last night I shot an elephant in my pajamas. How he got into my pajamas, I’ll never know.

Why did the guy keep a clock underneath his desk? He wanted to work over time.

Ok, I’ll stop.

One way to use vague language is in sales, seduction, and hypnosis. Most people are not completely aware of their criteria in these areas, what they want to buy, who they want to hook up with and how they want to solve their problems.

When you skillfully use vague language in such a way that the target of your words can fill in the blanks, even on a subconscious level, you can elicit some pretty powerful states and desires. If you’re in sales, you can elicit a strong pleasurable feeling of buying something really nice, without really getting into specifics of what that actually was. Most people would be hard pressed to describe in detail what it felt like when they bought something they really liked.

But when you artfully vague language, you can elicit those feelings, and attach them to any product you want. Likewise for seduction and therapeutic hypnosis.

If somebody comes to you with a bad habit they’d like to quit, you don’t have to specifically elicit how they got rid of other bad habits you can just elicit that resourceful state that everybody has experienced when they know they can overcome something. Everyone, through the simple fact of still being alive, has over come hundreds if not thousands of obstacles in their lives. All you need to do is elicit a few of those strategies, as well as a belief that it’s within that persons capabilities, and you can effectively transplant that strategy and self belief into their current habit they’d like to quit. All without really being specific about anything.

This entails using a lot of “structure language” rather than “content language.”

Content language:

This water has been filtered through .04-micron filters seventeen times, and then aged in walnut casks to give it a pH of 7.3, which has been shown to be the perfect pH for thirst quenching, according to the latest research. There we fully recommend “product name” water for all your drinking needs.

Structure language:

I don’t know what it’s like for you, when you feel that wonderful feeling, of cool water hitting the back of your throat, and as you easily quench your thirst with every delicious gulp, and as you feel the weight of this water in your hands (show picture of water you’re selling), you know that your thirst will be gone in a matter of moments, and you get that sense of safety and satisfaction knowing that you are in full control of your desires, and have the capability to satisfy those desires (emphasize bottle of water) anytime you want, you know that “product name” will be waiting to serve you whenever you need it.

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Success with NLP

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Sales And Seduction Tips From Milton Erickson

What The Creator of Conversational Hypnosis Can Teach us About Sales And Seduction

Every time you open your mouth, you have an intention. Whether this intention is conscious or not, planned or not, automatic or not, realized by you or not, this intention is there. Perhaps if somebody asks you the time, your intention is to behave in a socially appropriate manner without drawing undue attention to yourself.

If a homeless person walks up to you and asks for change, your intention is likely to end the uncomfortable conversation as quickly and painlessly as possible. For some this means to ignore him. For some it means giving him a dollar. For some it means an automatic physical altercation. As politically incorrect as it sounds, unless you set out specifically to volunteer in a soup kitchen or a homeless shelter, most people feel uncomfortable (for many, many different reasons) when approached by a homeless person asking for change.

If you are a guy, and you approach an attractive girl in a bar, your intention is likely to get her to like you, and perhaps more.

Most of these intentions are extremely vague, and largely unconscious. Very rarely do we stop and plan an outcome when somebody stops us on the street to ask us for directions or the time. Even though our response is automatic, we are trying to achieve an outcome of maintaining safety. Our automatic responses are largely based on protection, or defense.

Even the guy approaching the girl in the bar, although he has a somewhat conscious intention of getting her to like him, he is still likely operating from a frame of protection at the same time. He would love to be able to walk up to her, be as open and expressive as possible, make her laugh, show her his stunning personality and conversation skills. However, most of us guys are terrified of the public shame that the rejection of our advances would bring. So we hedge our bets, so to speak. We engage, but protect at the same time. This can prove extremely difficult.

The same goes with salespeople. Rejection can be awfully painful, even for the most seasoned veterans. Many times they approach the prospect with the same mindset of the guy approaching the girl in the bar. They’d love to proclaim how wonderful their product is, and clearly suggest that the prospect buy the product, but many are afraid to do so. One main weakness of almost anybody who has even been in sales is an inability to simply ask for the sale.

Most sales people beat around the bush, hoping the prospect will come to the conclusion on their own to buy the product. This rarely works. As most prospects usually need a nudge in the right direction.

However, there is another way. Actually a couple of other ways. Well, actually, lots of other ways, but I will only talk briefly about two of them. These were all “invented” by Milton Erickson, the father of conversational hypnosis. He came up with all kinds of powerfully persuasive conversation tools to help people overcome large life issues in a relatively short amount of time.

These two are very powerful ones that you can go out and use today, in a bar, with a girl, or with a prospect, or with your friends.

One is an indirect way of asking for the sale. This requires you be pretty good at reading body language, and facial expressions. The way you do this is to use what’s called an embedded question. Whenever you present a question to somebody, they will answer it, either verbally or not. But when you embed it in a sentence, then they don’t feel the pressure to answer it openly. But their body language and facial expression will give them away. Here’s how:

Say you are selling cars. You’ve been on the test drive, and your back in the office with the customer. They are still there, and they’ve been paying attention to you so far. You haven’t started talking about actual finances yet. You are still discussing whether or not they liked the car. You can say:

“Well, I don’t know whether or not you want to buy this car today, but before we talk about any kind of financial issues, let me talk to you about the extended warranty.”

Watch closely as you say the “buy the car today” part. If they seem like they are about to have a heart attack, you should probably hold off on asking them to sign a contract. If they seem to show any positive response at all, you’re in pretty good shape.

Same goes with the girl in the bar. You could say:

“I know we’ve been only talking for twenty minutes, and I don’t know if you feel comfortable giving your phone number to a guy you just met, but I think it’s important to be open when meeting new people. You never know when you are going to find somebody that could turn into a lifelong friend.”

Again, pay attention to how she responds when you say, “giving your phone number.” If she briefly lights up like a Christmas tree, she’s been dying for you to ask, and she’s into you. Proceed, and get her number. If she steps back and puts her hand protectively over her throat, you should politely excuse yourself.

That’s the “embedded question” method, and can be very powerful in testing how you are doing.

The other way is a bit more aggressive, and can be used by itself, or after you’ve successfully tested for a close. This trick is called the double bind. It involves giving them the illusion of a choice, when in actuality, both choices are the same thing.

For example, with the car example, you could say (as you pull out the contract):

“So were you going to use your current car as a trade in, or did you just want to make a down payment?” Either way they answer, it presupposes they are going to buy the car. This is, of course tough to do on a big-ticket item like a car. It can work better with smaller issues. You can use this for every part of the sales process, when you want to escalate to the next level.

“So did you want to test drive a blue one, or a red one?”
“So were you going to finance through us, or your own bank?”
“Would you rather test drive before or after we talk about financing?”

This works really well with phone sales when setting up appointments:

“I am going to be in your neighborhood next week, would Tuesday at 4:00 PM be OK, or is Thursday at 6:30 better?”

And you can also use it on the girl whose number you got:

“Say this is George from the other night, we talked at Flankies. I enjoyed our conversation, and I’d like to see you again, for a cup of coffee. Which is easier for you, Tuesday evening at 8:00, or Thursday at 9:30?”

You can use both of these together for a powerful increase in your closing percentage. Test their “buying temperature” with the embedded question, and then “close” them with the double bind. You’ll be amazed at your results.